Frequently Asked Questions
Answers to common questions about CarPrice247 accounts, auctions, selling, payments and documents.
1. Is CarPrice247 membership free?
Yes. Member registration is free at launch. The platform is designed so eligible fees can be activated later if required.
2. Who can place bids?
Verified members with permitted bidding access can place bids when bidding is open on an eligible vehicle.
3. Can a seller publish a vehicle directly?
No. Sellers and dealers submit vehicle information for review. CarPrice247 administrators control final live inventory and official vehicle media.
4. How are vehicle purchase payments made?
Vehicle purchase payments are handled by bank wire or deposit to the company account. Payment status is recorded and reviewed within the platform.
5. Can I pay by Card or Ghana Mobile Money?
Eligible service charges such as applicable member, storage or transportation fees may support Card and Ghana Mobile Money through the selected payment provider. Vehicle purchase payments remain separate.
6. Will I receive an invoice?
Standard electronic invoices are generated for applicable transactions and can be viewed through the payment and invoice area.
7. How does Buy Now work?
Buy Now availability depends on the vehicle and configured auction rules. When available, the applicable option is shown on the vehicle listing.
8. Can buyers make offers?
Eligible vehicles may support buyer offers according to the configured offer workflow and admin rules.
9. Where can I manage vehicle documents and titles?
Permitted vehicle documents, title records and forms can be accessed through the document areas in your CarPrice247 account.
10. How do storage and transportation charges work?
Applicable storage and transportation details and charges are provided when they apply to a transaction. Final service instructions depend on the relevant vehicle and CarPrice247 process.
11. Will CarPrice247 send notifications?
The platform supports notification preferences for email and SMS. Actual delivery depends on the configured communication providers and applicable events.
12. What happens after I win an auction?
The winning result is recorded, the applicable vehicle payment becomes due, payment can be reviewed through the account, and an electronic invoice is maintained for the transaction.
Still need help?
Visit the Help Center, process checklist or contact CarPrice247 for additional guidance.